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Kindred Air Privacy Policy

  1. Introduction

Kindred CSR Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy applies to your use of the Kindred Air Platform (“Platform”), a SaaS solution provided by Kindred CSR Ltd, designed to assist in managing Environmental, Social, and Governance (ESG) certification projects. By using our Platform, you consent to the practices described in this policy. 

  1. Data Collection and Use

We collect, process, and store personal data as necessary to provide our services. The types of data we collect include, but are not limited to: 

- Account Information: Name, email address, and other information provided at registration to authenticate and secure your account. 

- Usage Data: Details on how you interact with the Platform, including logs, analytics data, and device information, to enhance your experience and improve our services. 

- User Content: Any content, data, or information you upload to the Platform as part of your ESG certification projects. 

  1. Purpose of Data Collection

Your data is collected and processed to: 

- Provide and improve our services; 

- Communicate with you regarding Platform updates, support requests, or changes to our terms; 

- Enable features that assist in ESG project management; 

- Fulfil our legal obligations, such as record-keeping and compliance with applicable regulations. 

  1. Data Sharing

We do not sell or rent your personal data. We may share your data only under these circumstances: 

- Service Providers: Third-party vendors assisting with Platform operations, data storage, and processing, who adhere to strict data security and privacy protocols. 

- Legal Compliance: When required by law, regulation, or in response to valid legal processes. 

- Business Transfers: In cases of a merger, acquisition, or sale of assets, personal data may be transferred, and users will be notified of any changes in data protection practices. 

  1. Data Security

We take commercially reasonable measures to protect your data, including encryption, access restrictions, and secure data storage. Although we strive to use industry-standard safeguards, no method of data transmission or storage is fully secure. Users are responsible for maintaining the confidentiality of their account credentials. 

  1. AI Data Processing

Our Platform incorporates AI-driven tools to assist in analyzing and interpreting data you submit for ESG certification. Data processed by our AI tools is used solely to enhance your experience on the Platform and to provide insights or recommendations related to your ESG projects. 

  1. Data Retention

Personal data is retained for as long as necessary to provide our services and comply with legal obligations. Upon account termination, we may retain data for a limited period to meet regulatory requirements, resolve disputes, or enforce our agreements. 

  1. Your Rights

As a user, you have the right to: 

- Access and Update: Review and correct personal data in your account. 

- Withdraw Consent: Request the deletion or restriction of your data where legally permissible. 

- Data Portability: Obtain a copy of your data in a commonly used format, if applicable. 

To exercise these rights, please contact us at [email protected]. 

  1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted to the Platform, and we will notify you of significant changes where required. 

  1. Contact Information

For any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].